Privacy Policy

Privacy Policy

1. Introduction

Welcome to Sunyeeg.com (“Site”). Sunyeeg (“we,” “us,” or “our”), operated by Cbahu LLC, is dedicated to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, purchase our apparel (“Products”), sign up for our communications, or otherwise engage with our brand.

By using our Site or providing your personal information to us, you consent to the data practices described in this Privacy Policy. If you disagree with any part of this policy, please do not use our Site or submit your information.

2. Information We Collect

We collect various types of personal information necessary to provide our services and enhance your experience. This may include:

  • Identifiers: Information such as your name, email address, shipping address, billing address, phone number, IP address, and account login credentials (if you create an account).

  • Commercial Information: Details related to your purchases, including Products bought or considered, order history, payment details (handled securely via third-party processors; we do not store full payment card numbers), and transaction records.

  • Internet or Network Activity: Data about your interaction with our Site, such as your browsing activity on the Site (pages visited, time on page, links clicked), device information (type, operating system, browser), search queries within the Site, and referring URLs. This is often collected automatically using cookies and similar technologies.

  • Account Details: If you register for an account, information like your chosen username, password (stored securely using hashing), and any saved preferences or settings.

  • Communications: Records of your interactions with us, such as emails sent to customer support, inquiries via contact forms, or chat messages.

3. How We Collect Your Information

We collect information about you through different methods:

  • Directly From You: When you voluntarily provide information by placing an order, creating an account, subscribing to our newsletter, filling out forms, contacting customer service, or participating in promotions.

  • Automatically Through Technology: As you navigate our Site, we utilize automated technologies like cookies, web beacons, pixels, and server logs to gather technical data and usage information related to your device and browsing behavior.

4. How We Use Your Information

We use the personal information collected for legitimate business purposes, including:

  • Order Processing and Fulfillment: To process your payments, coordinate the made-to-order production of your items with our partners, arrange for shipping and delivery, manage returns or exchanges, and provide related customer service.

  • Website Operation and Enhancement: To operate, maintain, and improve our Site, analyze trends and user interactions to enhance functionality and user experience, personalize content, troubleshoot technical issues, and inform the development of new Products or features.

  • Communication: To respond effectively to your inquiries, send order confirmations, provide shipping status updates, deliver necessary customer support, and communicate important service information.

  • Marketing and Promotions: With your explicit consent where required by applicable law, to send you emails or other marketing communications about new collections, sales events, brand news, and other updates we believe may be relevant to you. You have the right to opt-out of marketing communications at any time.

  • Security and Legal Compliance: To protect the security and integrity of our Site, detect and prevent fraudulent activities, enforce our Terms of Service, comply with legal and regulatory obligations, and respond to lawful requests from public authorities.

5. How We Share Your Information

Sunyeeg is committed to protecting your privacy and does not sell your personal information. We share your information with third parties only in specific circumstances and for necessary purposes, as outlined below:

  • Production Partners: As our apparel is produced on a made-to-order basis, we securely share necessary order details (like product specifications and your shipping address) with our trusted, carefully vetted production partners. This sharing is strictly limited to what is required to manufacture and fulfill your specific order accurately and according to our quality standards.

  • Service Providers: We partner with reputable third-party companies to perform essential business functions. These include payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., USPS, UPS, DHL), email marketing service providers, website hosting companies, data analytics providers, and customer service platforms. These providers are granted access to personal information solely to perform their designated tasks for us and are contractually bound to protect your data.

  • Legal Obligations and Protection: We may disclose your information if required by law, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others, investigate fraud, or respond to a government request.

  • Business Transactions: If Sunyeeg (Cbahu LLC) undergoes a business transition such as a merger, acquisition by another company, sale of all or a portion of its assets, or bankruptcy proceedings, your personal information may be among the assets transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

  • With Your Consent: We may share your information for other purposes not covered by this policy if we have obtained your explicit consent beforehand.

6. Cookies and Tracking Technologies

Our Site utilizes cookies (small data files placed on your device) and similar tracking technologies (like web beacons or pixels) to facilitate Site functionality, analyze usage patterns, remember your preferences (such as shopping cart contents), enhance security, and potentially support targeted marketing efforts. Most web browsers allow you to control cookies through their settings preferences. However, disabling essential cookies may affect your ability to use certain features of our Site.

7. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect the personal information we handle against unauthorized access, disclosure, alteration, loss, or destruction. Despite these measures, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including providing our services, satisfying any legal, accounting, or reporting requirements, resolving disputes, and enforcing our agreements. When we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (e.g., due to storage in backup archives), we will securely store it and isolate it from further processing until deletion is feasible.

9. Your Privacy Rights

Depending on your location and applicable data protection laws (such as GDPR in Europe or CCPA in California), you may have specific rights regarding your personal information. These rights may include:

  • The right to know about and access the personal information we hold about you.

  • The right to request that we correct inaccurate personal information.

  • The right to request that we delete your personal information (subject to certain legal exceptions).

  • The right to opt-out of receiving marketing emails from us (typically via an unsubscribe link).

  • The right to object to or restrict certain processing of your personal information.

  • The right to data portability (in some situations).

To exercise any rights available to you under applicable law, please contact us using the contact details provided below. We will respond to verifiable consumer requests in accordance with legal requirements.

10. Children’s Privacy

Our Site and services are not intended for or directed at children under the age of 16 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us immediately, and we will take steps to delete that information from our systems.

11. Third-Party Websites

Our Site may contain links to external websites that are not operated by Sunyeeg. This Privacy Policy does not govern those third-party sites. We encourage you to review the privacy policies of any external sites you visit, as we have no control over and assume no responsibility for their content or privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, legal obligations, or technological advancements. When we make changes, the updated policy will be posted on this page with a revised “Effective Date” at the top. We recommend reviewing this page regularly to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data handling practices, please do not hesitate to contact us:

Phone: +1 (301) 910-8260

Email: [email protected]

Address: 175 E Markison Ave, Columbus, OH 43207